Universal Product Support | (800) 613-7597 | TotalMD

For support call:

Toll Free: (800) 613-7597 option 2
Local: (480) 289-2439

Or e-mail us at:



Monday through Friday 7:00AM-5:00PM Pacific
(Support will have a weekly meeting from 7:00AM-8:00AM Pacific) each Friday, during this time our support team will be unavailable)

TotalMD Practice Management software comes with 30-days of free technical support. You can purchase additional practice management software support with the following options:

Plans Single User Network (2-10 Users)
Monthly Recurring
Annual Term

Our Support Policy

Clients without a support plan or with an expired support plan will be asked to purchase one should they call technical support. Technical support agents will point you in the right direction on solving your issue, but will be unable to assist if you are not on a current support plan.

Live onsite and online training is also available, please click for details.

Support Holidays

  • New Year’s Day
  • Memorial Day
  • The 4th of July
  • Labor Day
  • Thanksgiving Day
  • Christmas Day

Support Tools: TotalMD Support Portal

**The Month to Month plan is an auto-charge plan that must be run for a minimum of 3 months, after which it can be canceled at any time.