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Support is included at no additional charge for clients with TotalMD online.For clients with on-premise software, TotalMD comes with 30-days of free technical support. You can purchase additional practice management software support with the following options:
Monthly Recurring: $49/month for single user, $99/month for network (2-10 users)
Clients without a support plan or with an expired support plan will be asked to purchase one should they call technical support. Technical support agents will point you in the right direction on solving your issue, but will be unable to assist if you are not on a current support plan.
Support is included at no additional charge for clients with TotalMD online.