ICD-10 FAQs | TotalMD


How to setup my program for ICD-10 diagnosis codes?

1) Make sure you have the TotalMD ICD-10 release:

  • To check what version of TotalMD you have click on “Help” then “About TotalMD”
  • You should see “ICD-10” to the lower right

2) Add in the ICD-10 diagnosis codes:

  • This can be done one of two ways, manually or using Coding Advisor.
    • Manually
      • Click on “Lists” then “Diagnosis Code List”
      • On the left blue action bar, click “New Code”
      • Type in the ICD-10 code, description, and check the box that says “ICD-10”
      • If you have the ICD-9 code equivalent, add that in the “ICD-9 Link” drop down box
      • Click “Save Changes” when you are done
    • Coding Advisor
      • You must first sign up with this service by contacting your TotalMD Sales Department
      • Once you are signed up, you must register your email address and password with Support by contacting Jennifer@totalMD.com
      • In TotalMD, you need to type in your Coding Advisor email and password in the security user setup screen
        • To add users in TotalMD
          • Click “Setup” that is on the gray bar across the top of TotalMD
          • In the “Practice Information” section click “Set up users”, then “New User” on the left
          • Fill in the information along with the Coding Advisor User Name(eMail Address) and password
        • Once this is done, close TotalMD and open it back up and log in
        • Now that you have the Coding Advisor all setup, you will have additional options in the Diagnosis Code Entry screen
          • You can use Coding Advisor to convert your existing ICD-9 codes, or to look up any other ICD-10 code to add to your list

3) Setup the Insurance as ready to accept ICD-10

  • Click on “Lists” then “Insurance Plan List”
  • Edit the insurance plan you are ready to mark as ICD-10 ready
  • Check the box labeled “Accept ICD-10” and then “Save Changes”

How do I select ID-10 codes in the ledger when doing charges?

Before you can properly select ICD-10 codes in the ledger, you need to have two things set up:

  • Make sure the primary insurance is marked as ICD-10 ready
  • Make sure your ICD-10 codes are marked as ICD-10
  • Make sure to open a new billing after you have marked the insurance plan ICD-10 ready

What is the “ICD-9 Link” code?

  • When you are setting up an ICD-10 diagnosis code, you will see a field labeled “ICD-9 Link”
  • This is to help map between ICD-9 and ICD-10 codes when creating a claim.
  • If you create a claim for a payer that is accepting ICD-10 codes, it will use the ICD-9 Link to find the corresponding     ICD-10 code.

I have everything set up for ICD-10 and I still don’t see the codes when doing a charge

If the charge was saved before the primary payer was setup to accept ICD-10 it will not show the ICD-10 codes in the diagnosis fields.

Videos on ICD-10 and TotalMD

On Premise Customers

Online Customers

Additional Tools

  • TotalMD provides an additional tool to help support the ICD-10 transition
  • This tool will allow you you to more easily mark your payers as ICD-10 ready, and convert your codes to ICD-10 (Coding Advisor required)
  • To use this tool, browse to where TotalMD is installed and run the ICD9_10.exe
  • For more information, use the following link to watch a short video.

Additional Training

For additional ICD-10 training, please contact the TotalMD Training Department.

Email: Training@totalmd.com

Phone: 800-613-7597 option 2